New to Microsoft Excel? Looking for a tip? How about a tip so mind-blowingly useful as to qualify as a magic trick? You're in luck. In this MS Excel tutorial from ExcelIsFun, the 592nd installment in their series of digital spreadsheet magic tricks, you'll learn how to extract word that occurs most frequently from a column of survey results that contain customer preferences for a product using the INDEX, MATCH, MAX and COUNTIF functions. This is a way to get the MODE for data that is made up of words (not numbers). This is an array formula and requires Ctrl + Shift + Enter.